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What is ALERTGreenbrier?
Alerts powered by ALERTGreenbrier is Greenbrier County Homeland Security & Emergency Management’s official emergency alert and notification system. This system is used to send alerts to the public during emergencies. Alerts powered by ALERTGreenbrier is a free service that allows you to sign up online to receive customized alerts via text message, email, and voice message.
In addition to emergency alerts, you can also choose to receive customizable community notifications. These include notifications about severe weather, safety, health, utility disruptions, major traffic incidents, and more. This service is provided by the Greenbrier County Homeland Security & Emergency Management at no cost to the public; however, message and data rates may apply.
Why should I sign-up for ALERTGreenbrier?
When emergencies happen, be the first to know. Greenbrier County Homeland Security & Emergency Management uses ALERTGreenbrier to send official, real-time alerts to the public with information about potentially life-saving actions they may need to take to keep themselves and their families safe. By signing up for Alerts powered by ALERTGreenbrier, you are taking a large step toward improving your personal safety.
How does it work?
When an emergency occurs that meets the criteria for sending out an alert to the public, Greenbrier County’s emergency dispatchers will gather the necessary information and push out an alert to the affected area. Alerts can be sent out countywide to everyone who has opted-in to the system, or to a specific area or neighborhood for more localized events.
How much does it cost?
This service is provided by Greenbrier County Homeland Security & Emergency Management at no cost to the public; however, message and data rates may apply depending on your provider and phone services.
Can you guarantee that I will receive notification if I register?
While ALERTGreenbrier is an excellent system, we cannot guarantee that you will receive notification in all cases. Disasters and emergencies are chaotic and unpredictable, and notification is dependent on external providers such as your wireless carrier or email delivery service outside Greenbrier County Homeland Security & Emergency Management’s control. Alerts powered by ALERTGreenbrier will use several means of communications to try to ensure that should any one communications method, technology, or delivery option be unavailable to reach residents, other methods will be used to improve the likelihood that citizens will see the message.
Signing Up
How do I sign-up for ALERTGreenbrier?
Signing up for ALERTGreenbrier is easy! Go here and register your contact information.
To update your existing ALERTGreenbrier preferences, click here.
Who can sign-up for ALERTGreenbrier?
ALERTGreenbrier is available to anyone who lives, works, travels through, or visits Greenbrier County, West Virginia. The address can be your home location, work location, or any other location you care about.
Alerts
What types of alerts will I receive?
Emergency alerts are sent 24/7 when there is an immediate threat to life and/or property. In addition to emergency alerts, you can also choose to receive customizable community notifications. These include notifications about:
- Severe
- Safety risks
- Health risks
- Transportation disruption
- Special event information
- Test messages.
Can I call the alert phone number back or reply back to the email?
You are not able to reply to texts or emails sent by ALERTGreenbrier. Voice messages provide a dial-back number to replay an alert message.
Privacy & Contact Information
Will my information be disclosed or shared?
No, your information is private and will not be used or distributed in any manner. The information that you provide is exempt from public disclosure and will be used for emergency purposes only.
What precautions are taken to protect personal contact information stored in the ALERTGreenbrier system?
Personal information provided to ALERTGreenbrier is private and only used to notify you for official Greenbrier County, West Virginia communications and to support Greenbrier County’s emergency services.
Your information is not used for marketing purposes and will not be sold to telemarketers or data-mining organizations. A variety of “opt-in” mechanisms are available to ensure you are getting just the messages you want to receive, delivered via the devices and communications modes that you choose.
ALERTGreenbrier utilizes the highest standards in physical and computer security technologies and conducts regular audits to ensure all information is kept secure. Privacy policies are also outlined in the Terms and Conditions you review when you sign up to receive Alerts powered by ALERTGreenbrier.